COVID-19 Information

Having a safe and effective COVID-19 vaccine is one way we can protect our community against coronavirus. COVID-19 vaccines help to prevent serious illness and death from COVID-19, and they are free for everyone in Australia.


Platinum Health Group is pleased to advise that we are an approved vaccination provider for COVID-19 vaccines. We are happy to help provide COVID-19 immunisation for our local area and wider community.

To ensure your eligibility please click on the below eligibility checker. 

  • All our Platinum Health Group medical centres will be conducting the roll out of the Phase 1B - COVID-19 vaccine from week 4 (12 April) of the national roll out. 

  • Initially all our medical centres will have limited stock available. 

  • Appointments will be available to be made from Monday 12 April via our online booking system or by contacting your medical centre after this date. 

  • At the time of your initial booking you will also allocated your second vaccine appointment which will be 3 months after your initial appointment. 

  • All appointments will be confirmed via text message the day before your scheduled appointment.

  • Your appointment and vaccine is voluntary and free.

  • Please be aware you are unable to receive your COVID-19 vaccination within 14 days of your FLU vaccination. You may be asked this at the time of your booking. 

  • On the day of your appointment you are required to provide us your medicare card and any concession cards.

  • You are also required to completed the national consent form available on the link below and bring this to your appointment.




  • If you are a new patient to Platinum Health Group please complete our patient registration form linked below. Once completed please email this to your medical centre of choice. For contact details please click here

  • If you do not have a current My Health Record, you will be required to bring a up to date health summary from your regular GP. 

Practice Policy Covid-19

Platinum Health Group is working closely with the Queensland Government Department of Health to help protect our patients, visitors and staff from COVID-19. Our medical centres remains open and fully functional, with the appropriate safeguards in place to ensure your safety.

If you think you may have COVID-19:


Contact your medical centre and we will ask the following questions to triage you for an appointment:

  • Have you travelled overseas or interstate in the last month?

  • Have you had direct contact with any unwell person that has travelled overseas or interstate in the last 2 weeks?

  • Are you unwell?

  • Are you experiencing any of the following symptoms: Fever, Cough, Shortness of Breath, Sore Throat?


Your doctor may be able to assist you with a Telehealth Appointment either over the phone or via video link.


If you have serious symptoms such as difficulty breathing, call 000 for urgent medical help


If you have any of the following flu-like symptoms:

  • Fever

  • Cough

  • Sore Throat

  • Shortness of breath

  • Or loss of smell and/or taste

Or if you have had close contact with someone who has been diagnosed with or suspected of having COVID-19 in the 14 days before getting sick, return to your car and phone your medical centre.

Your safety and well being is very important to us and we need to work together to stop the spread of COVID-19

Wondering how a telehealth appointment w

If you haven't had a Telehealth appointment before, here's how it works:

- You book an appointment, either online via or over the phone
- Your GP will call you at the scheduled time
- You will discuss your symptoms
- Your GP will advise on the treatment and/or medication required, and next steps.


To book an appointment with your doctor, via our online booking system or call your medical centre.

Covid-19 Booster Vaccination/ 5-11yr old Vaccines

Last Updated 10-01-2022


We are currently offering Covid-19 Booster vaccinations to the public at all sites including 5-11 year old Covid-19 vaccines. If you are requiring an appointment to discuss further information please book via our website or the HotDoc booking app. 

If you are wanting to book in for your Covid-19 Booster vaccination please call the clinic directly, and speak to our friendly reception staff.  

Please note each clinic is providing booster clinics on different days due to different volume of local demand. 

For further information surrounding booster vaccinations please visit: 

Boosters - COVID-19 | Health and wellbeing | Queensland Government (